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Tracking shipments

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Frequently Asked Questions (FAQ)

Browse our FAQs or contact us...

Frequently Asked Questions (FAQ)

What You Can Send

What can I not send, Can I send toiletries/food/electrics etc.

Frequently Asked Questions (FAQ)

Placing An Order

Who uses us, How much will it cost, When you should book etc

Frequently Asked Questions (FAQ)

Payments

Payment Methods, Declined Cards, Outstanding Payments etc

Frequently Asked Questions (FAQ)

Preparing Your Items

How to pack, How to prepare boxes, How to attach labels, Security etc.

Frequently Asked Questions (FAQ)

Collections

Types of address, Collection times, Communication, Changing details etc.

Frequently Asked Questions (FAQ)

Tracking

How to track, Orders ‘On Hold’, Bags not tracking etc.

Frequently Asked Questions (FAQ)

Customs

Everything you need to know about customs can be found here...

Frequently Asked Questions (FAQ)

Delivery

Types of address, Collection times, Missing a delivery, Changing details

Contact Us

Call, live chat or email us, just let us know the topic on the next page

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