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We operate 5 days a week, and there are several ways to get in touch with us.

 

Live Chat

  • How to Get Started:
    • Just click the red button at the bottom right of your screen.
    • Enter your first message and a member of our team will usually respond within a few minutes within the timeslot we operate 09:00-17:00 Greece & Cyprus time.


Contact via phone

  • Local Contact Numbers:
    • If you are in the UK please call +442031293658, if you are in Cyprus +35725010557 and if you are Greece: +302103424808
  • VOIP service:
    • If you are calling from anywhere in the world, you may prefer to use our new VOIP service, which allows you to call us for free via your smartphone, tablet or PC.

 

Note: This service uses your internet connection (voice only, not video calling). If your internet connection is weak, the service may not work. We recommend connecting to WiFi instead of mobile data and staying in one place while using the service. If your internet connection goes down for any reason, the call will be dropped.

 

Contact via Email

  • Response time:
    • We usually respond to general inquiries within a few hours and emails requiring assistance from one of our specialist teams within one working day.
    • To email us, click here.

 

These options allow you to contact us easily and quickly, depending on your needs and preference.

Once your shipment has been delivered, our system will automatically send you an email with the ability to rate your recent shipment.

 

Steps to Evaluate:

  1. Get Email:
    • After delivery of the shipment, you will receive an email from Spurgetis with a link to rate our service on googlemaps or trustpilot.
  2. Submit a Review:
    • Click on the link in the email and fill in your review or review us yourself anytime you want.

 

With these guidelines, you can rate the Spurgeon service and help other customers learn about your experience.